Frequently Asked Questions
Q: A buyer wants to pay for an item by EFT what should I do?
A: When someone offers to pay you by EFT, PLEASE BE CAREFUL!! Please ensure the money has cleared before sending any items. Contact the bank if you are unsure. We advise at all times to use PayPal for all online transactions. Please read this EFT warning and be careful - Common Scam. SellPhone will do their best to ensure that suspicious buyer and sellers are removed from the site. Please report any suspicious activity.
Q: What is the best method of payment?
A: We advise to use PayPal for all transactions. PayPal is safe and secure and provides protection to both the buyer and the seller. SellPhone does not feel it is worth risking your valuable possessions by using unsecure payment methods. Please review PayPal's Buyer Protection
Q: Why choose PayPal?
A: PayPal offers the following:
- PayPal is FREE and protects your purchases
- Your financial information is kept secure and private
- Safer and faster than other payment methods
Q: Which delivery method would you recommend?
A: SellPhone values the safety of its customers. At all times please make sure that you are extremely careful when dealing with potential buyers and sellers. SellPhone has provided all its customers with the option of PostNet-to-PostNet or PostNet-to-Door delivery. Our PostNet-to-PostNet delivery offers a safe and secure way of collecting your item when it suits you from your nearest PostNet branch. This is an affordable an economical way to ensure our clients safety.
Q: Where does SellPhone.co.za provide its service?
A: Sellphone.co.za has been setup to provide a service in South Africa. These are a few of the larger cities that SellPhone.co.za operates in:
Cape Town, Western Cape | Johannesburg, Gauteng | Durban, KwaZulu-Natal | Pretoria, Gauteng | Port Elizabeth, Eastern Cape | Bloemfontein, Free State | Nelspruit, Mpumalanga | Kimberley, Northern Cape | Polokwane, Limpopo | Pietermaritzburg, KwaZulu-Natal
Don't worry if your location isn't there! If it is South Africa then we are there!
Q: What phones do you allow on sellphone.co.za
A: Here is a list of popular phones and tablets that you may find on sellphone.co.za
• Apple • iPhone • iPhone 3G • iPhone 3GS • iPhone 4 • iPhone 4s • iPhone 5 • iPhone 5c • iPhone 5s • iPhone 6 • iPhone 6 Plus
• Asus • PadFone E • PadFone Infinity 2 • PadFone mini • PadFone X • PadFone X mini • Zenfone 4 • Zenfone 5 • Zenfone 6
• BlackBerry • 9720 • Bold 9780 • Bold 9790 • Classic • Curve 3G 9330 • Curve 9220 • Curve 9320 • Curve 9350 • Curve 9360 • Curve 9370 • Curve 9380 • Leap • Passport • Porsche Design P'9981 • Porsche Design P'9983 • Q10 • Q5 • Style 9670 • Torch 9800 • Torch 9810 • Torch 9850 • Torch 9860 • Z10 • Z3 • Z30 • Dell • Aero • Streak • Venue • Venue Pro
• HP • Veer 4G
• HTC • Butterfly 2 • Desire 310 • Desire 320 • Desire 510 • Desire 610 • Desire 626 • Desire 816 • Desire 820 • Desire 826 • Desire Eye • One (E8) • One (M8) • One (M8) for Windows • One E9+ • One M9 • One mini 2
• Huawei • Ascend G6 • Ascend G620s • Ascend G630 • Ascend G7 • Ascend Mate7 • Ascend P7 • Ascend P7 mini • Ascend Y330 • Ascend Y520 • Ascend Y550 • Honor 6 • Honor 6 Plus • Honor Holly • P8
• Lenovo • A6000 • A606 • A7000 • P70 • P90 • S856 • Vibe Shot • Vibe X2 • Vibe X2 Pro • Vibe Z2 • Vibe Z2 Pro • LG • 450 • F60 • G Pro 2 • G Vista • G2 • G2 mini • G3 • G3 S • G3 Stylus • G4 • Joy • L Bello • L Fino • L20 • L30 • L35 • L50 • L60 • L80 • Leon • Magna • Spirit • Tribute • Volt
• Microsoft • Kin One • Kin Two • Lumia 1330 • Lumia 435 • Lumia 532 • Lumia 535 • Lumia 640 XL
• Motorola • DROID Maxx • DROID Mini • DROID RAZR HD • DROID RAZR M • DROID RAZR MAXX HD • DROID Turbo • DROID Ultra • Moto E • Moto E (2015) • Moto G • Moto X • Moto X (2014) • RAZR D1 • RAZR MAXX
• Nokia • 106 • 108 Dual SIM • 130 • 207 • 208 • 215 • 220 • 225 • 301 • 515 • Asha 230 • Asha 500 • Asha 501 • Asha 503 • Lumia 1020 • Lumia 1320 • Lumia 1520 • Lumia 520 • Lumia 525 • Lumia 530 • Lumia 625 • Lumia 630 • Lumia 635 • Lumia 735 • Lumia 830 • Lumia 920 • Lumia 925 • Lumia 928 • Lumia 930 • Lumia Icon • X • X+ • XL • OnePlus • One
• Samsung • ATIV SE • Galaxy A3 • Galaxy A5 • Galaxy A7 • Galaxy Ace 4 • Galaxy Ace NXT • Galaxy Ace Style • Galaxy Alpha • Galaxy Avant • Galaxy Core Prime • Galaxy E5 • Galaxy E7 • Galaxy Grand Max • Galaxy Grand Prime • Galaxy J1 • Galaxy Mega 2 • Galaxy Note 4 • Galaxy Note Edge • Galaxy Pocket 2 • Galaxy S Duos 3 • Galaxy S5 • Galaxy S5 Active • Galaxy S5 mini • Galaxy S5 Plus • Galaxy S5 Sport • Galaxy S6 • Galaxy S6 Active • Galaxy S6 edge • Galaxy Star 2 • Galaxy V • Galaxy Young 2 • Z1
• Sharp • Aquos Crystal
• Sony • Xperia C3 • Xperia E1 • Xperia E3 • Xperia E4 • Xperia E4g • Xperia M2 • Xperia M2 Aqua • Xperia M4 Aqua • Xperia T2 Ultra • Xperia T3 • Xperia Z • Xperia Z1 • Xperia Z2 • Xperia Z2a • Xperia Z3 • Xperia Z3 Compact • Xperia Z3v • Xperia Z4 • Xperia Z4 Compact • Xperia Z4 Ultra
• Xiaomi • Mi 4 • Mi 5 • Mi Note • Mi Note Pro • Redmi 1S • Redmi 2 • Redmi Note • Redmi Note 2
• ZTE • Blade S6 • Blade Vec 3G • Blade Vec 4G • Grand Memo II LTE • Grand S Pro • Grand S3 • Grand X Max+ • Kis 3 Max • Nubia X6 • Nubia Z7 • Nubia Z7 Max • Nubia Z7 mini • Open C • Speed • Zinger • Zmax
• Tablets
• Acer • Iconia Tab 7 A1-713 • Iconia Tab 7 A1-713HD
• Alcatel • Pixi 8
• Amazon • Fire HD 6 • Fire HD 7 • Kindle Fire • Kindle Fire HD • Kindle Fire HD (2013) • Kindle Fire HD 8.9 • Kindle Fire HDX 8.9
• Apple • iPad 2 Wi-Fi • iPad Air • iPad Air 2 • iPad mini 2 • iPad mini 3 • iPad Wi-Fi
• Asus • Transformer Book Trio • Transformer Pad TF103C • Transformer Pad TF303CL
• BlackBerry • PlayBook
• Dell • Streak 7 • XPS 10 • HP • 8 • Slate 7 • TouchPad • TouchPad 4G
• Huawei • MediaPad M1 • MediaPad X2
• Lenovo • ideapad MIIX 300 • Tab 2 A10-70 • Tab 2 A7-10 • Tab 2 A7-30 • Tab 2 A8 • Yoga Tablet 2 Pro • LG • G Pad 10.1 • G Pad 7.0 • G Pad 8.0
• Microsoft • Surface 2 • Nokia • Lumia 2520 • N1
• Samsung • Galaxy Tab 4 10.1 • Galaxy Tab 4 7.0 • Galaxy Tab 4 8.0 • Galaxy Tab Active • Galaxy Tab S 10.5 • Galaxy Tab S 8.4
• Sony • Xperia Z3 Tablet Compact • Toshiba • Excite 10 SE • Excite Go • Excite Write